An Open Approach to Enterprise IT Monitoring

Large organizations are spending millions to monitor their plethora of discombobulated systems.  This spend seemed logical pre-Twitter when we didn’t really understand the power of combining a simple 140 character message with an open API. However, now is a great time for IT companies to rethink their enterprise and closed approached to monitoring.

With the advent of social media both on the Internet and internal to many organizations, we are becoming more accustom to sharing information. Twitter is leading the way with “system” like updates for people.  Ever so often a person will send a notification to their followers or stakeholders about their life.  The status is usually as insignificant as, “I’m at Starbucks.”  However, it could be as critical as the need of the person.  While the individual can protect their status updates to approved followers, most Twitter users update in an unprotected state.  However, only the people following them see their notification unless an active search is performed.

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